I read this somewhere and felt its worth sharing. So, this is NOT one of my own creations.
Look at this example for a customer service manager position. Annotations are written alongside each section in italics.
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Date:
May 1, 2014
Re: Customer Service
Manager Position
Dear Personnel Manager,
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If you
know the name of the manager, include it; otherwise, write his or her title.
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I
read with interest your job listing on the XYZ website for a customer service
manager. My experience in customer service has taught me how to meet and
surpass each customer's expectations. I have helped all types of customers in
all types of settings, including after-sales. I realize that maintaining
loyal repeat customers, as well as representing your business to your clients
is of the highest importance.
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•
Include where you saw a job posting as a courtesy to the company offering a
job.
• State immediately which
position you are applying for.
• Include a brief statement of your qualifications. Include your resume, which will have your full qualifications. |
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I am
an effective trainer who achieves success with his teams by building
confidence, maintaining team efficiency, and training service associates to
improve their communication skills. I have worked as a customer service
manager for over five years.
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Clearly
and honestly state details about your qualifications, making it clear how it
fits with the job description.
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I
would be pleased to interview with your company. I look forward to hearing
from you at your earliest convenience.
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Affirm
your availability for an interview.
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Sincerely,
(signature)
Typed Name
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Include
a polite and formal closing and your full name.
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